Among the best WalkMe substitutes is Whatfix. The goal of digital adoption solutions WalkMe & Whatfix is to improve end-user acceptance by guiding clients or staff members through an app.Both tools allow you to build embedded stage process walkthroughs. You may also include your already published body of knowledge articles so that users can quickly access them via the self-help options in-app. For you to monitor how users are engaging with the app, both platforms provide analytics.
WalkMe pricing model
Nickelled estimates that WalkMe’s monthly user fees range from $2.40 to $2.50.
It cost around $1 per user each month for a 3-year term, in accordance with a Placer County contract from 2018.
2019 cost for WalkMe pricing was roughly $1.75 per user each month for just a smaller business, based on the marketing executive at UserGuiding.
Why Use Whatfix Rather Than WalkMe
Here seem to be a few more factors to make Whatfix your DAP:
- Simple setup: Starting Whatfix is as easy as installing a browser extension, while WalkMe installation needs some technical know-how.
- Automated content generation: When you build walkthroughs, Whatfix creates the material in various content forms, like slideshows & videos.
- SCORM Compliance: With the help of Whatfix’s SCORM-compliant packages, you can effortlessly upload overviews to your learning administration system (LMS) to construct interactive courses.
- Context-sensitive help: Based on the user’s job and where they are in the application, Whatfix provides relevant walkthroughs & self-help publications.
Why Whatfix Is indeed the Best Alternative to WalkMe
However, Whatfix distinguishes itself due to its wide range of feature choices and user-friendliness. You’ll notice that Whatfix shines out when you contrast it with WalkMe as well as other WalkMe rivals for the following reasons:
- Users won’t quickly become overwhelmed by needing to examine all of your paperwork to get the assistance they need, thanks to contextualized advice and self-help capabilities.
- SCORM compatibility permits easy interaction with the LMS, enabling you to turn walk-throughs into interactive courses.
- Your team can quickly generate massive training materials with no coding required by using no-code development.
- Built-in metrics let you keep tabs on user progression and web searches to update walkthroughs & self-help resources as required.
Whatfix: What is it?
Businesses may build interactive real-time tutorials for their applications using the Systems that can assist Whatfix. Whatfix is simple to incorporate into all user contact points on any platform, including desktop and online.
Whatfix offers support to companies in:
- User Onboarding Simplified
- Accelerating and improving employee training
- Making Platforms and Applications Personality to Reduce Customer Support Expenses
Whatfix’s main advantages
Whatfix assists in providing users of the application with personalized user experiences, beginning with onboarding & training and ending with ongoing engagement. Whatfix is offered as a straightforward, simple-to-install chrome extension & works across all apps.
Customized User Onboarding: You may provide users with a quick and efficient onboarding process by providing them with personalized and contextual in-app information. By highlighting new features, presenting helpful hints, allowing users to construct goal-centred task lists, and instantly validating data input, you may enhance the application’s user experience (Data Validation).
Lower Support Costs – Lower support costs by assisting users with live assistance. The flows may be customized depending on the user & where they are within the application, making it easier for them to access the necessary information at any time. Use Whatfix’s intelligent interactive features (flows, movies, etc.) rather than wordy articles or instructions to resolve support issues.the interactive guides may be exported or integrated into various types of media, making it simple to create documentation.
Training Program and Homogenization Help: Compared to conventional training, the automatically created multiformat content provides more informative and efficient training materials. Using the SCORM & xAPI connectivity, you may access videos, pdf documents, and slideshows inside your LMS for usage in a learning strategy. To save end users time searching across several programmes, our complete crawling functionality makes in-app assistance accessible from applications throughout the business and the present application. Whatfix gives you the ability to interact with your consumers via multilingual tutorials.
Insight and perspective Analytics: Whatfix provides pre-made dashboards and reports that can be utilized to track how people are using your material and make suggestions for ongoing improvement. Obtain comprehensive data on all your content kinds and dive deep to discover how to increase adoption.With the help of our in-app navigation system, employees’ training programmes may be more successful. Employees may be trained to carry out various duties using the staging process guiding system, such as Salesforce training and Microsoft Dynamics instruction.
Whatfix routinely obtains better reviews than WalkMe across review sites in areas including customer service, usability, and functionalities.
